At Haewon Official (accessible from https://www.haewonofficial.com/), one of our main priorities is the privacy of our visitors. This Privacy Policy document outlines the types of personal information collected and recorded by Haewon Official and how we use, process, and protect it in compliance with applicable data privacy laws.

1. Information We Collect

We collect information to provide better services to all our users. The information collected includes:

• Personal Identification Data: Name, email address, phone number, delivery address, and payment information provided voluntarily when you make a purchase, subscribe to newsletters, or submit contact forms.
• Technical & Log Data: Internet Protocol (IP) address, browser type and version, operating system, referring/exit pages, time zone settings, and date/time stamps.
• Usage Data: Information about how you navigate and interact with our website, pages viewed, click patterns, and duration of visits.

2. Cookies and Tracking Technologies

Haewon Official uses cookies, tracking tags, and similar technologies to enhance your browsing experience, analyze site performance, and support targeted marketing efforts.

2.1 Essential Cookie Consent Management

We utilize cookie consent management identifiers prefixed with haewon_consent_ (such as haewon_consent_functional, haewon_consent_preferences, etc.) to store and manage your explicit cookie preferences on our domain. These cookies ensure that non-essential tracking scripts are only executed in accordance with your consent choices.

2.2 Analytics & Optimization Tools

We integrate several Google and third-party analytical tools to monitor website performance and understand visitor behavior:

• Google Tags & Tag Manager: Enables centralized deployment and management of analytics and marketing scripts across our website.
• Google Analytics: Tracks and measures visitor traffic, traffic sources, audience demographics, and user engagement. This helps us optimize user experience and site structure.
• Google Search Console: Used by our technical team to monitor search presence, page indexing status, and site health.

2.3 Social Media & Advertising Tools

• Meta Pixel (Facebook Pixel): We use the Meta Pixel provided by Meta Platforms, Inc. to track visitor actions on our website following exposure or clicks on Meta ads. This data helps us measure ad performance, build target audiences, and deliver personalized marketing campaigns across Facebook and Instagram.

3. How We Use Your Data

We process your data for the following specific purposes:

• To communicate order status, customer support inquiries, and promotional offers.
• To analyze visitor trends and deliver tailored advertisements based on user preferences.
• To comply with statutory legal obligations and protect against fraudulent activities.

4. Third-Party Data Sharing

We do not sell, rent, or trade your personal information. We may share relevant data with trusted third-party service providers solely to operate our business and website services:

• Analytics & Marketing Partners: Google LLC, Meta Platforms Inc.
• Operational Vendors: Web hosting providers, payment gateways, and delivery/courier partners.
• Legal Requirements: Regulatory bodies or law enforcement agencies when mandated by law.

5. Managing Your Cookie & Data Rights

You have full control over your personal data and cookie preferences:

• Cookie Settings: You can update or revoke your preferences anytime using our website cookie banner (which stores haewon_consent_ settings).
• Browser Controls: You can set your browser to reject cookies or notify you when cookies are being sent.
• Ad Preference Opt-out: You can opt out of personalized ads via Google Ad Settings and Meta Ad Preferences.
• Data Access & Erasure: You have the right to request access to, correction of, or deletion of your personal data collected by Haewon Official.

6. Data Security and Storage

We implement technical and organizational security measures to protect your personal information from unauthorized access, alteration, or disclosure. Personal data is retained only for as long as necessary to satisfy legal, accounting, or operational requirements.

7. Contact Information

If you have any questions or concerns regarding this Privacy Policy or wish to exercise your data rights, please contact us at:

Haewon Co., Ltd.
Head Office: 99, 99/9, Room No. 1904, 19th Floor, Central Chaengwattana, Moo 2, Chaengwattana Road, Bang Talat Subdistrict, Pak Kret District, Nonthaburi 11120, Thailand
Website: https://www.haewonofficial.com/
Email: [email protected]